deeper pro battery issue

[TrackerX]

Got a pro.. I think battery has gone.. what's best course of action any help appreciated guys.

 

[MartinRoth]

Speak to deeper directly via support

 

[OscarNilsson]

I had same problem twice got sent replacements in the end got full refund because I felt they have a problem that needs to be addressed and I found it a pain in the arse